Business Terms & Conditions

Wellness At: Group (a trading name of Perfectly You Ltd)

These Business Terms & Conditions govern all courses, digital products, services, events, and engagements provided by Wellness At: Group. By purchasing, enrolling, or engaging with our services, you agree to be bound by these Terms.

1. About Us

Wellness At: Group is a trading name of Perfectly You Ltd. We provide education, marketing services, events, and digital resources for health, beauty, and wellness professionals.

2. Eligibility

You must be at least 18 years old to purchase or use our services.

3. Courses & Digital Products

3.1 Access & Licence

  • Courses are provided on a lifetime access basis unless otherwise stated
  • Access is personal, non-exclusive, non-transferable, and revocable
  • You are granted a limited licence to use the content for personal use only
  • We reserve the right to revoke access where misuse is detected

3.2 Payment

  • Courses may be purchased via one-off payment or payment plans
  • Payment plans must be completed in full
  • Failure to complete payments may result in suspended or revoked access

3.3 Refunds

  • No refunds are provided once course content has been accessed
  • By accessing the content, you waive your 14-day cooling-off right under UK consumer law

3.4 Intellectual Property Restrictions

You may not:

  • Share login details
  • Copy, download, reproduce, or distribute course materials
  • Use materials for commercial purposes
  • Use materials to create competing products or services

3.5 Monitoring & Misuse

  • We reserve the right to monitor account usage for misuse, including sharing or unauthorised access
  • Suspected misuse may result in immediate suspension or termination without refund

3.6 Access & Availability

  • We do not guarantee uninterrupted access to course platforms
  • Access may be temporarily restricted due to maintenance, updates, or technical issues

4. Certification

  • Certificates issued are for internal recognition unless otherwise stated
  • Certification does not constitute a formal qualification unless explicitly specified

5. Marketing & Agency Services

5.1 Scope of Work

  • Services are limited to the agreed scope
  • Any additional work outside of scope will be charged separately

5.2 Payment & Terms

  • Services may be charged on a one-off or retainer basis
  • Where retainers apply, a minimum term or notice period may be agreed
  • Fees must be paid in accordance with agreed terms

5.3 Results Disclaimer

  • We do not guarantee specific results, including revenue, growth, leads, or performance outcomes

5.4 Industry Changes Disclaimer

  • Information and strategies reflect our knowledge and experience at the time of creation
  • The industry is subject to change and evolution
  • We do not guarantee ongoing accuracy, relevance, or effectiveness

5.5 Advice Disclaimer

  • Content and services do not constitute financial, legal, or business advice
  • You are responsible for your own decisions, actions, and results

5.6 Client Materials

  • You are responsible for the legality, accuracy, and ownership of any materials you provide
  • We are not liable for issues arising from client-provided content

5.7 Platform Risk

  • We are not responsible for actions taken by third-party platforms (e.g. account suspensions, bans, or algorithm changes)

5.8 Timelines

  • Any timelines provided are estimates only and not guaranteed

6. Events & Training

  • Event tickets are non-refundable
  • Tickets may be transferred with prior notice
  • We reserve the right to reschedule events where necessary

7. Client Responsibilities

You agree to:

  • Provide accurate information
  • Engage professionally
  • Not misuse or redistribute content

8. Suspension & Termination

We reserve the right to:

  • Suspend access for non-payment
  • Terminate access for misuse, breach, or inappropriate conduct

No refunds will be provided in such cases.

9. Third-Party Platforms

We may use third-party platforms (e.g. Stripe, LearnPress).

We are not responsible for:

  • Platform errors
  • Data issues
  • Service outages

10. Chargebacks & Fraud

You agree not to initiate unjustified chargebacks.

Where a chargeback is initiated without valid grounds, we reserve the right to:

  • Submit evidence to the payment provider
  • Recover associated costs and administrative fees
  • Pursue legal action

11. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for indirect or consequential loss
  • Our liability is limited to the amount paid

Nothing excludes liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation

12. Force Majeure

We are not liable for failure or delay caused by events beyond our control.

13. Governing Law

These Terms are governed by the laws of England and Wales.

14. Entire Agreement

These Terms form the entire agreement alongside our Privacy Policy and Cookie Policy.

15. Severability

If any provision is invalid, the remainder remains enforceable.

16. Contact

Wellness At: Group
57 Rodney Street
Liverpool
info@perfectlyyouco.com

Last updated: March 2026

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